State Farm® Insurance Agent Allison Hornback
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Campbell
June 3, 2026
5
out of
5
rating by Courtney Campbell
"Mason was fantastic. Not only did he do what needed to be done, he covered for my mistake. The entire proccess was easy."
We responded:
"Thanks so much for the amazing review, Courtney! We really appreciate your support here in Erlanger . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Dan Willett
June 2, 2026
5
out of
5
rating by Dan Willett
"Ann and Allison helped us so much with a roof claim. Their professionalism, guidance and caring for our issues helped so much. Because of their efforts we are State Farm clients for life!"
We responded:
"Dan, thank you for your wonderful review of State Farm Agent Allison Hornback’s Team!"
Kris McClatchie
June 2, 2026
5
out of
5
rating by Kris McClatchie
"Mason did a wonderful job setting up my insurance accounts! Great customer service!! The process was quick and simple."
We responded:
"Thank you for the amazing review, Kris! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Allison"
Katie Kottmyer
May 30, 2026
5
out of
5
rating by Katie Kottmyer
"Mason was the agent who helped me make the switch to statefarm! He helped me get the same policy I had with my previous insurance for A LOT CHEAPER. He was extremely helpful with answering all my questions. Even down to how to cancel with my old insurance. I’m so glad I made the switch and that he was there to help me along the way! Super professional! He helped get me exactly what I needed and didn’t try to oversell me on things I wouldn’t need either! Highly recommend you contact them with your insurance needs! Thank you guys so much and I look forward to having my statefarm coverage for years to come!"
We responded:
"Thank you for the amazing review, Katie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs, and I'm so glad to hear we were able to save you money while doing so. We look forward to taking care of you for years to come as well! - Allison "
James Belew
May 22, 2026
5
out of
5
rating by James Belew
"Thank you Allison and team for all your help!"
We responded:
"Thank you so much James! We appreciate your business over the years and are always here to help! - Allison"
Brady Padgett
May 19, 2026
5
out of
5
rating by Brady Padgett
"I worked with Mason and he was great. Super helpful in finding us a lower price for our home/auto policy. He answered all of our questions on coverages and helped us better understand what we were paying for. Highly recommend Mason."
We responded:
"Thank you for the amazing review, Brady! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I am glad to hear Mason was able to provide exceptional service in helping you set up your policies! - Allison"
Maddy patterson
May 13, 2026
5
out of
5
rating by Maddy patterson
"I would highly recommend calling this place for a quote! They gave me a very cheap price compared to other insurance places with me being young! They were very professional and nice!"
We responded:
"Maddy, thank you for the wonderful feedback! I am so happy that we were able to customize your coverages to fit into your budget. I appreciate your business and look forward to taking care of you! - Allison "
brian bubberman
April 30, 2026
5
out of
5
rating by brian bubberman
"Had a great experience. The representative Mason was extremely helpful and friendly!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Allison"
deekshith reddy
April 28, 2026
5
out of
5
rating by deekshith reddy
"I had a great experience working with Mason for my NNN insurance. The specific option I needed wasn’t available directly on the website, but he went out of his way to help me find and finalize the right coverage. He was patient, knowledgeable, and made the whole process smooth and stress-free. Really appreciate his effort in getting everything done!"
We responded:
"Hi Deeshith! We are so glad we could get your Named Non Owner auto policy started and we appreciate your positive feedback. Thank you for choosing State Farm and we look forward to taking care of you for years to come! - Allison "
Kendyl Tomlin
April 20, 2026
5
out of
5
rating by Kendyl Tomlin
"Allison's team was super helpful! I worked with Mason and he quickly got me a HUGE discount on insurance he was able to take payment and complete the entire process over the phone in about 20 minutes. So worth it and the best deal I've been able to find insurance shopping. Super understanding and explained everything!"
We responded:
"Kendyl, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Allison Hornback’s Team—we are always here to help!"
drolin hill
April 16, 2026
5
out of
5
rating by drolin hill
"Mason made it so easy i was so stressed getting my insurance figured out. big weight off my shoulders so thankful 10/10"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Allison Hornback’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! - Allison"
David Ridgely
April 15, 2026
5
out of
5
rating by David Ridgely
"Great customer service and very personable"
We responded:
"David, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Allison Hornback’s Team!"
Carson Hyde
April 7, 2026
5
out of
5
rating by Carson Hyde
"Mason was extremely helpful throughout this whole process of getting my first insurance policy. As a new driver I came into insurance not knowing anything about a “policy” or the different types there were but Mason was able to go above and beyond by explaining everything throughly and in a way I was able to understand it with ease."
We responded:
"Carson, I am so happy to hear that my team was able to help you get your first auto insurance policy set up with ease! We hope to earn your loyalty for years to come. Stop in, text, call, or email us if you ever need anything ☺️ - Allison"
Leo Krueger
April 1, 2026
5
out of
5
rating by Leo Krueger
"Great experience. Mason was very helpful and fast with everything! I would definitely recommend."
We responded:
"Thank you for the amazing review, Leo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs! - Allison "
Jen Scheben
April 1, 2026
5
out of
5
rating by Jen Scheben
"Great customer service and very personable."
We responded:
"Jen, thank you so much for the 5-star rating! We appreciate your business and loyalty to State Farm and our agency here in Erlanger! - Allison "
Ryan Park
April 1, 2026
5
out of
5
rating by Ryan Park
"Mason was a great help today! Highly recommend!"
We responded:
"Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. - Allison"
Kayla Merila
March 31, 2026
5
out of
5
rating by Kayla Merila
"I had an amazing experience getting my insurance through State Farm, thanks to Mason. He was incredibly attentive, took the time to understand exactly what I needed, and found me the best possible rates and discounts. I really appreciate his help and highly recommend him to anyone looking for a great insurance agent!"
We responded:
"Kayla, thank you for your wonderful review of State Farm Agent Allison Hornback’s Team! We appreciate your feedback and are happy to help you with your auto insurance needs here in Florence. We are right around the corner if you ever need to anything! - Allison "
Andrew Koors
March 24, 2026
5
out of
5
rating by Andrew Koors
"Mason was extremely helpful and answered all of my questions. Would recommend to anyone."
We responded:
"Andrew, it is a pleasure to hear what a wonderful experience you have had with Mason! We are happy to be your local insurance agent here in Northern KY and look forward to taking care of you! - Allison"
Jacob Beal
March 23, 2026
5
out of
5
rating by Jacob Beal
"Very helpful and responsive"
We responded:
"Wow, thank you for the 5-star review, Jacob! We deeply appreciate your review! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Jeri Stone
March 19, 2026
5
out of
5
rating by Jeri Stone
"I want to thank Mason from State Farm for setting me up with insurance at a great price. He was great explaining the policy's to me."
We responded:
"Thank you so much Jeri! We strive to provide the efficient, valuable service and I am happy to hear that Mason was able to do that for you and help you with your auto insurance and renters insurance needs here in Erlanger. If you ever need anything else please feel free to reach out! - Allison "
Tina “Sweet T” Sechrest
March 18, 2026
5
out of
5
rating by Tina “Sweet T” Sechrest
"Mason was very knowledgeable and polite. He was able to help me get a great rate for car insurance."
We responded:
"Thank you for the amazing review, Tina! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. So glad to hear Mason was able to help you with your auto insurance and renters insurance needs. We are right down the road from you here in Erlanger so please stop by, call, or text us if you need anything in the future!"
alan beiting
March 18, 2026
5
out of
5
rating by alan beiting
"Ann was very helpful and easy to work with. She responded to all of my questions and made the updates needed to my policy. I couldn't have asked for better service. Thank you!"
We responded:
"Alan, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs."
Jason Fuller
March 16, 2026
5
out of
5
rating by Jason Fuller
"Ann was such a wonderful help. My wife and I needed help and she exceeded all of our expectations and took care of us. Im going to anyone else. Thank you very much Ann."
We responded:
"Jason, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Allison Hornback’s Team, particularly Ann! We may be biased, but we agree she is a wonderful asset to your team and customers!"
William Heltemes
March 12, 2026
5
out of
5
rating by William Heltemes
"Allison is a great asset for State Farm. Easy to deal with, knows State Farm insurance very well. One of her employees, Mason, is an asset to both Allison & State Farm. He helped me out with some insurance info over the phone. He answered all my questions. Because of the previous statement I added another insurance program to State Farm portfolio. Thanks Mason & Allison."
We responded:
"Thank you for the amazing review, William! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. We apprecaite your loyalty over the years and look forward to taking care of you for years to come!"
John Coppage
March 10, 2026
5
out of
5
rating by John Coppage
"Allison and her team set me up quickly and saved me a lot of money, definitely recommend."
We responded:
"Hey John, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Let us know what we need to do to earn your continued loyalty. It is a pleasure to serve you!"